Contact

We love to hear from our customers! Whether you have a question about our handmade knitting process, need help with an order, or just want to say hello, we’re here for you.

At Hand Knitly, providing you with personalized support is just as important to us as the care we put into every stitch of our products.

Get in Touch

• Email: support@handknitly.com
  • We aim to respond to all inquiries within 24 hours.
• Business Address: 404 W Walnut St, Tarboro, NC 27886-2952, USA.

Business Hours

All times are in Eastern Standard Time (EST):

• Monday - Saturday: 09:00 – 18:00
• Sunday: Closed (We'll get back to you first thing on Monday!)

Frequently Asked Questions

• Looking for your order? You can track your package directly through our Tracking Portal.
• Need to return an item? Please visit our Returns Center to start the process.